FAQ

Q: What payment methods are supported?

We accept VISA, MasterCard, American Express, Discover, Diners Club, Maestro, and Paypal as well as other methods that are updated to be available on the Checkout page of our website.

 Q: Is my payment secured?

Your payment is secure and your information always remains private. All information is in encrypted form to ensure the overall security of all sensitive information.

Q: Can I pay with my Paypal account?

Of course, Paypal is an accepted form of payment.

  • Select PayPal as your payment method in the checkout.
  • You will be redirected to the PayPal website to continue the payment.
  • If you are already a PayPal customer, you can log in with user data and confirm the payment.If you are new to PayPal, you can create a PayPal account and confirm your payment.

You will be returned to the shopping home page and your order and payment will be successful.

Q: Can I cancel my order?

You can cancel your order before the product is shipped, and you will receive a full refund. If the product has already been shipped, we cannot cancel the order.

Q: How do I return my items?

Please feel free to contact us at balivenodunkley@gmail.com Our customer support team will help you effortlessly. For more information, please read out Return Policy.

Q: How long can I get a refund?

It depends on the original payment method:

For Credit cards, it can take 3-15 business days for the refunds to be reflected in your account. (Depends on the bank)

For Paypal, it can take about 1 business day for the refunds to be reflected in your account.

Q: Have a different question?

No question gets unanswered. So If you have any questions for us or need any help at all, contact us by email balivenodunkley@gmail.com or by phone call and one of our team will be on hand to help and guide you.

 

THANK YOU FOR CONSIDERING BALIVENO FOR YOUR FASHION NEEDS!

About Us

Baliveno was born from the visionary mind of a remarkable mother who had a passion for creating clothing and accessories that exude glamour. Her mission was simple yet profound: to offer high-quality fashion that doesn't break the bank while championing sustainability every step of the way.

At the heart of our brand is a dedication to making every individual feel glamorous, confident, and empowered. We believe that style shouldn't come with a hefty price tag, nor should it compromise the well-being of our planet. That's why we meticulously craft each piece with affordability and sustainability in mind.

From chic dresses to trendy accessories, every Baliveno creation is a testament to our commitment to quality craftsmanship and ethical practices. We source eco-friendly materials and employ ethical production methods to minimize our environmental footprint without sacrificing style or comfort.

But Baliveno is more than just a fashion brand; it's a movement. It's about embracing your unique style, making conscious choices, and leaving a positive impact on the world. With every purchase, you're not just buying a garment; you're joining us on our journey towards a more glamorous, affordable, and sustainable future.

Mission:
"At Baliveno, our mission is to empower individuals to express their unique style with confidence, offering high-quality clothing and accessories that are both affordable and sustainable. We strive to redefine glamour by making fashion accessible to all, while minimizing our environmental impact through ethical practices and eco-friendly materials."

Vision:
"Our vision at Baliveno is to create a world where everyone can feel glamorous without compromising their values or the planet. We envision a future where sustainable fashion is the norm, and affordability never comes at the expense of quality or ethics. Through innovation, inclusivity, and conscious choices, we aim to lead the way towards a more glamorous, affordable, and sustainable fashion industry."